Information Protection Policy
We, PaperClue Co., Ltd., are a software services company based in Hiroshima, Japan. As a Japanese company, we are committed to complying with the Act on the Protection of Personal Information (APPI) and to safeguarding your personal data.
1. Purpose
At PaperClue.ai, we are committed to safeguarding the confidentiality, integrity, and availability of academic and research data entrusted to us. This policy outlines our practices for protecting sensitive research materials, intellectual property, and user-generated content, in accordance with global data protection standards and academic ethical principles.
We regard customer information, data, and other informational assets—whether handled during the course of our business or uploaded to our website—as fundamental to our management practices and of the highest importance.
2. Scope
This policy applies to the following types of data and information:
- All academic data and research manuscripts (including drafts, papers, theses, documents, or datasets) uploaded to the AI proofreader at www.paperclue.ai
- Data belonging to all our valued users, including researchers, students, institutions, and general users
- All annotations, datasets, user account information (such as names, email addresses, and institutional affiliations), metadata (including edits, comments, and AI-generated proofreading suggestions), AI-generated insights, and research collaboration tools
- Data handled by employees, contractors, and third-party vendors involved in processing or managing research data
3. Manuscripts and thesis data uploaded to our website
Purpose: Documents are used solely for the purpose of AI-powered proofreading, grammar checks, style recommendations, and other services outlined on our website.
Retention: We do not retain or store any data or copies of documents (e.g., manuscripts, theses, datasets) uploaded to our website.
Ownership: All uploaded content remains the intellectual property of the user. We claim no rights to your work and have no access to the contents of the data you upload.
Access & Deletion: Each time a document is uploaded (e.g., manuscript, thesis, dataset), it is processed solely for user interaction. Once users view, improve, and download their documents, all uploaded content—including associated data—is permanently deleted from our system.
4. AI Processing
No Human Review: Manuscripts are analyzed solely by AI-powered and automated systems.
Restricted Access: No human staff can access raw documents unless explicit authorization is provided (e.g., for technical support requests).
Training Data: AI models are trained using publicly available, anonymized datasets. Uploaded manuscripts are never used for model training.
5. Data Sharing & Third Parties
No Unauthorized Sharing: Manuscripts are never sold, shared, or disclosed to third parties under any circumstances.
Subprocessors:
- Cloud service providers (e.g., AWS, Google Cloud) are used for hosting.
- AI model APIs (e.g., OpenAI, Mistral AI) are utilized for proofreading tasks, with data anonymized whenever possible.
- All subprocessors are contractually obligated to comply with this policy.
6. Information Sharing
We will only share information for notification, investigation, or forensic support when required by national or local government authorities, and only in cases where violations related to the use of Cloud Services or threats to information security are detected.
7. Changes to this Privacy Policy
Any updates to our Information Protection Policy will be communicated through announcements on this webpage.
Contact Information
For inquiries regarding protection of your academic data, please contact us at the following address:
contact@paperclue.ai