Privacy Policy

Welcome to PaperClue.ai ("we," "us," or "our"), an AI assistant for your research and academic writing.

We, PaperClue Co., Ltd., are a software services company based in Hiroshima, Japan. As a Japanese company, we are committed to complying with the Act on the Protection of Personal Information (APPI) and to safeguarding your personal data.

We're glad you're interested in our website. Protecting your data is one of our highest priorities.

This Privacy Policy outlines how we collect, use, share, and protect your information when you use our AI-powered research assistant platform. By accessing or using PaperClue.ai, you agree to the practices described in this policy.

1. Basic Policy on Personal Information Protection

PaperClue.ai will collect and use personal information only to the extent necessary to achieve the purposes outlined below. The company will not use personal information in any way that could encourage or lead to illegal or unethical activities.

2. Definition of Personal Information

Personal information refers to any data that can be used to identify a specific individual, including but not limited to:

  • Name, address, date of birth, gender, occupation, telephone number, email address, etc.
  • Information that may not identify an individual on its own but can be easily combined with other data to do so.

We handle this information in full compliance with applicable data protection laws.

3. Management of Personal Information

We are committed to keeping your personal information and data safe and secure. To prevent unauthorized access, loss, damage, falsification, or leakage, we implement a range of safeguards—including maintaining a secure system, establishing a robust management framework, utilizing cybersecurity applications and best practices, and providing comprehensive employee training. These measures help ensure the strict and effective management of your personal data.

4. Collection and Use of Personal Information

We collect personal information from customers through appropriate and lawful means, and only to the extent necessary to carry out our business activities.

5. Disclosure of Information to Third Parties

PaperClue.ai will not disclose personal information to third parties except under the following circumstances:

  1. When the individual concerned has given explicit consent.
  2. When disclosure is required by law.
  3. When personal information is provided to a third party entrusted with handling such information.
  4. When the information is shared within the scope of the intended purpose with the designated recipient.
  5. When it is necessary to protect a person's life, body, or property, and obtaining the individual's consent is difficult.
  6. When it is particularly necessary for the improvement of public health or the sound development of children, and obtaining the individual's consent is difficult.
  7. When cooperation is necessary for a national or local government agency to carry out legally mandated duties.

6. Appropriate Management of Personal Information

The Company will implement appropriate safety measures to prevent unauthorized access, leakage, alteration, destruction, loss, or damage to personal information by taking reasonable precautions.

7. Compliance with Laws and Regulations

We will comply with Japanese laws and other regulations that apply to the personal information we hold, and will review the contents of this policy from time to time and strive to improve it.

8. Transfer of Personal Information to Third Parties and Joint Use

The Company will not transfer acquired personal information to third parties other than required by law, unless consent is obtained from the customers.

9. Safety Measures for Personal Information

We take thorough security measures to ensure the accuracy and safety of personal information.

10. Procedures for Disclosing, Correcting, etc. Personal Data

If you need to request disclosure or correction of the personal data held by the company, please send your request via email to the address below. We do not accept requests made by mail, fax, or phone. Please note that after your request, we may verify your identity using the method and materials specified by the company.

11. Changes to this Privacy Policy

When we make changes to our privacy policy, we will announce these changes on this web page.

Contact Information

For inquiries regarding personal information, please contact us at the following address:
contact@paperclue.ai